Frequently
Asked
Questions
Is
my credit
card
information
secure when
making an
online
donation?
Yes.
Applied
BioPhysics
Foundation
takes every
precaution
to protect
our
contributors'
information.
When you
submit
private
financial
information
through our
website,
your
information
is protected
both online
and offline.
All
transactions
are
accomplished
through our
secure
(encrypted)
servers.
This makes
it extremely
difficult
for anyone
else to
intercept
the credit
card
information
you send to
us.
Applied
BioPhysics
Foundation
employs
checks and
balances
procedures
to assure
transactions
are
processed
completely
and
accurately.
Our system
is
constantly
upgraded as
new
technology
is made
available.
During
business
hours (M-F,
9am - 5pm
EST) our
Donor
Services
staff is
available to
answer
questions
about your
financial
donation at:
Telephone (910) 897- 4033
Email
donations@rhinoed.org
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I'm having a
problem with
the online
donation
form. What
do I do now?
IFor further
assistance,
you may
contact our
Donor
Services
Department
at:
Telephone (910) 897- 4033
, Email
donations@rhinoed.org.
For quicker
response,
please have
the details
of your
transaction
ready when
you contact
us.
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May
I cancel a
donation?
You may
cancel your
donation
within 72
hours
utilizing
the
following
procedure:
Contact our
Applied
BioPhysics
Foundation
at
Telephone (910) 897- 4033
or
Email
donations@rhinoed.org
and we will
request some
information
and handle
your
cancellation.
For quickest
assistance,
please have
the details
of your
transaction
ready when
you contact
us.
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May
I dedicate
my donation
on behalf of
a specific
person,
corporation,
or
organization?
Yes. You can
make your
donation a
"tribute" to
a specific
person,
corporation,
or
organization—in
their honor,
or in memory
of a lost
loved one.
This
information
is entered
in the
Honor/Memorial
Donation
section. The
Applied
BioPhysics
Foundation
will mail
a Tribute
card to your
recipient
announcing
that an
Honor or
Memorial
donation was
made by you.
You will
also receive
a card
acknowledging
your gift.
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Does
Applied
BioPhysics
Foundation
accept
in-kind
donations of
clothes,
cars or
other items?
The
Applied
BioPhysics
Foundation
does not
accept or
solicit
individual
donations of
small items
such as
collections
of food,
used
clothing,
and shoes
because the
generally
must
be cleaned,
sorted, and
repackaged
which would
cost more
than the
value of the
donation in
time, and
personnel
that are
needed for
other
aspects of
our
humanitarian
operation.
We do accept
valuable
items like
quality
jewelry,
watches and
etc. than
can be sold
to raise
funds for
humanitarian
projects.
Applied
BioPhysics
Foundation,
will accept
donations of
working
vehicles,
RV's,
boats,
houseboats,
major
construction
equipment,
and other
items when
in
reasonable,
useable
condition.
Please call
or email us
at our Donor
Services
Department
at:
Telephone (910) 897- 4033
Financial
contributions
allow the
Applied
BioPhysics
Foundation
to purchase
exactly what
is needed
for disaster
relief
operations,
food for
orphanages,
nutritional
foods for
the needy,
and etc.
Monetary
donations
also enable
the
Applied
BioPhysics
Foundation
to purchase
relief
supplies
close to the
disaster
site which
avoids
delays and
transportation
costs in
getting
basic
necessities
to disaster
victims.
Purchasing
relief
supplies in
or close to
the disaster
site also
helps to
stimulate
the weakened
local
economy.
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Can
I make
automatic
donations
for a set
amount
deducted
from my bank
account each
month?
Yes, please
contact our
Donor
Services
Department
at
(910) 897-
4033
Email
donations@rhinoed.org
and we will
assist you
further.
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I
want to help
raise money
for a
specific
family in
need or who
was affected
by disaster.
Can I make
my gift
through the
Applied
BioPhysics
Foundation?
We
appreciate
your desire
to help a
family at a
difficult
time, but
unfortunately
gifts for a
specific
family or
person
cannot be
made through
the
Applied
BioPhysics
Foundation.
We simply
are not
setup to
serve
individuals
spread
across the
world, but
primarily
serve groups
of
individuals.
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Do
you require
my email
address?
Yes.
Your email
address is
required so
we can send
you a proper
acknowledgement
of your
gift.
Details of
your
donation are
found in
this email,
which you
can print or
save for tax
purposes.
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Do
you require
another
identification
number
besides my
credit card
number?
Yes. The
Card
Security
Code (CSC)
is a 3- or
4-digit
number
printed on
the back of
your credit
card. It
provides
added
security
when you use
your card on
the Internet
or over the
phone. The
number
appears only
on the card
itself, not
on receipts
or
statements.
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Why do you
require a
minimum
donation
amount of $7
when
accepting
credit
cards?
Like any
other online
credit card
processing
system we
are charged
by credit
card
companies.
We don't
want donors'
well-intended
gift to be
offset by
processing
fees.
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Who do I
call when I
have a
question
about making
a donation?
our Donor
Services
staff is
available to
answer
questions
about your
financial
donation at:
Telephone (910) 897- 4033
Email
donations@rhinoed.org
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I live
outside the
U.S.A.
How do I
make a
donation?
Donors from
outside the
U.S. can
make a gift
as long as
their credit
card is
supported by
a U.S. based
card company
or PayPal.
Our online
donation
system is
designed to
protect
donor
security and
privacy, and
prevent
illicit use
by fraud. If
your credit
card is
non-US
based, you
can still
mail in your
gift by
check using
our Mail In
Form or
using you
credit card
through
PayPal.
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